Services: Technical Assistance

Technical Assistance

We have a long, successful history of technical assistance in Oregon and across the country. TRI actively provides technical assistance to practitioners, administrators, partners and families incorporating adult learning strategies to increase participants ability to implement identified skills.

We incorporate tiered levels of technical assistance divided into three increasingly intense and focused categories. These categories have been designed for efficiency and effectiveness of coordinated and collaborative service delivery. We measure the impact of all of our technical assistance on practitioners, programs, and clients as appropriate.

Services and Skills

  • Technical Assistance that is targeted and customized
  • Support adult learners with knowledge and skills
  • Develop and strengthen implementation services
  • Utilize sustained, ongoing interactions between TA provider and recipients


General training that promotes awareness and understanding of practices comprises the universal level. This includes assistance and information provided to practitioners and programs through their own initiative and with minimal individual interaction with professional development staff. Conferences, presentations and workshops are examples of the universal level.


Technical assistance developed based on needs common to multiple recipients, makes up the targeted level. Support is provided based on needs common to multiple recipients and delivered in group trainings and/or work sessions. This level of support is based on identifying specific needs of the programs, analyzing those needs, and then grouping programs requiring similar support.

Targeted technical assistance is an effective strategy to use with programs who are in the organizing (acquiring resources, preparing organizations, preparing staff) and initial implementation stages (managing change, implementing data systems, improvement cycles) of change. Examples include targeted group trainings/workshops, invitation only webinars, and training site visits.


The most individualized level is intensive technical assistance and is provided to support implementation and sustainability. This level of assistance encompasses specific technical assistance and includes mentoring, coaching, consultation. This level represents on-going assistance to programs based on a negotiated relationship and a purposeful, planned series of activities designed to impact the staff, practices and operation of the program. Examples include training site visits with observation and guided practice, one-on-one professional development and individualized resources.

Selected Projects

21st Century Community Learning Centers

Oregon's 21st Century Community Learning Centers (21st CCLC), which provide out-of-school programs for students, serve 22 school districts and have 97 sites serving children and families. The Research Institute (TRI) has partnered with the Oregon Department of Education (ODE) to provide technical assistance, training, and web-based support for 21st CCLC programs.

Oregon's Quality Rating & Improvement System (QRIS)

TRI’s Center on Early Learning coordinates Oregon's Quality Rating and Improvement System (QRIS), a program that raises the quality and consistency of child care and early learning programs across the state.

Post-School Outcomes

A collaboration between TRI and the Oregon Department of Education on Post School Outcomes began in 2004 when The Research Institute received a Federal Grant to design and build the system to track educational and employment outcomes for special education students leaving Oregon’s high schools.

The Research Institute : Western Oregon University : 345 N. Monmouth Ave. : Monmouth, OR 97361
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